Service Technician - RCT

Main Accountabilities:

• Maintenance and Repair
• Perform both scheduled and unscheduled maintenance to ensure equipment / system is in optimal condition.
• Troubleshoot, diagnose, and repair mechanical, electrical, and hydraulic issues on heavy machinery.
• Conduct quality checks post-repair to ensure equipment is functioning correctly.
• Equipment Inspections
• Conduct regular inspections on heavy equipment to detect wear, damage, or other issues.
• Maintain accurate records of equipment conditions and report any significant findings.
• Recommend necessary repairs or replacement of parts based on inspection outcomes either for direct action or backlog
• Documentation and Reporting
• Perform pre-start inspection prior conduct an activity, (e.g., light vehicle, tools, machine, facility, etc), completion of SHEQ documents during maintenance practice (Procedure, Safe Check, JHA, etc.), manage documents archive as evidence and register in database.
• Keep thorough records of maintenance work, repairs, and parts replacements.
• Document all diagnostic findings and submit accurate reports to supervisors.
• Update maintenance logs and track equipment usage for accurate service scheduling.
• Complete the time sheet and leave (annual leave, field break, sick leave, etc.) in Absence Database system before process Payroll.
• Inventory and Parts Management
• Monitor and manage inventory levels of spare parts and tools needed for maintenance and repair work.
• Coordinate with the inventory team to order necessary parts and avoid downtime.
• Ensure proper storage and handling of tools and parts to maintain their functionality.
• Technical Support and Training
• Provide technical support and guidance to equipment operators regarding proper usage and basic troubleshooting.
• Participate in training sessions to stay updated on new repair techniques and equipment technology.
• Share best practices with team members to improve efficiency and equipment reliability.
  

Requirements / Kualifikasi :

• Educational Background & Experience
• Diploma / SMK Majoring in Electrical (Low Voltage), electronics or mechanical background or have experience at relevant field service.

• Strong understanding of RCT products and their applications.
• Proven track record in installation, servicing and field repair duties.
• Automation & Control Systems
  
  

Understand how industrial automation systems work, including PLCs, HMI, SCADA, sensors, actuators, and control logic used on heavy equipment and plant systems.

• Electrical & Instrumentation Systems
  
  

Know how low-voltage electrical systems, motor control circuits, drives, and industrial instrumentation function, and how to troubleshoot and repair them.

• Diagnostics and Troubleshooting
  
  

Know how to use electrical and automation diagnostic tools to find and fix faults, and how to read electrical schematics, control drawings, I/O lists, and automation manuals.

• Safety Standards
  
  

Understand electrical and automation safety rules and know how to work safely on automated systems in a mining environment, including isolation, testing, and verification.

• Preventive Maintenance
  
  

Know how to inspect, test, and maintain automation and electrical systems to ensure system reliability and prevent unplanned downtime.

• Repair & Configuration Skills
  
  

Able to repair electrical and automation components and perform approved configuration, parameter, or component replacement tasks on control systems.

• Advanced Diagnostic Skills
  
  

Skilled in identifying root causes of automation and electrical faults using testing instruments, software diagnostics, and logical fault-finding methods.

• System Operation Knowledge
  
  

Know how automated equipment and control systems operate well enough to safely test, validate, and return systems to service after maintenance or repair.

• Record-Keeping & Documentation
  
  

Able to maintain detailed records of electrical and automation work, including fault findings, parts used, configuration changes, and maintenance history.

• Attention to Detail
  
  

Careful and precise when working on automation and electrical systems, recognizing that small errors can lead to system or safety failures.

• Time Management
  
  

Able to prioritize automation and electrical tasks efficiently to minimize equipment downtime and production impact.

• Computer Skills
  
  

Competent in using computers and Microsoft Office applications (Excel, Word, etc.) for reporting, documentation, and basic data handling.

• Communication Skills
  
  

Able to communicate effectively in Bahasa and English, both written and verbal, including explaining technical issues clearly to operators and supervisors.

• Driving Capability
  
  

Able to drive a light vehicle (car) and holds a valid driving license.

• Service Level
  
  

Service Level 2 (SL2) – Automation / Electrical Specialist.

Placement / Penempatan : Palu, Sulawesi Tengah

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com