Account Executive Internship
Evermos
Tanggal: 1 minggu yang lalu
Kota: Bandung, West Java
Jenis kontrak: Magang
Responsibilities:
- Educate and train resellers on Evermos policies, product offerings, and operational processes.
- Collaborate closely with cross-functional teams (such as marketing, operations, and customer support) to streamline onboarding procedures and enhance reseller satisfaction.
- Develop and execute strategies to drive reseller activation, engagement, and retention.
- Monitor key performance metrics related to onboarding and engagement, and implement improvements based on data insights.
- Provide ongoing support and guidance to resellers, addressing inquiries, troubleshooting issues, and facilitating solutions.
- Continuously assess and optimize the retention phase experience to enhance efficiency and effectiveness.
- Proven experience in sales, account management, or customer success roles, preferably within the e-commerce or technology industry.
- Strong understanding of online marketplaces and reseller dynamics.
- Exceptional interpersonal and communication skills, with the ability to build rapport and maintain relationships with diverse stakeholders.
- Ability to prioritize and manage multiple tasks while maintaining attention to detail.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Proactive problem-solving skills with a focus on delivering solutions and improving processes.
- Bachelor’s degree in any field with min. 1 year of experience in online sales
- Able to work from office (Bandung)
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