AE - Jakarta

Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.

Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact center as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.

Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.

Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI.

With other offices in India, Uk, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide.

You can find full press coverage at https://kore.ai/press/

ROLE / TITLE: Account Executive

LOCATION: Jakarta, Indonesia

He/She will be responsible for establishing relationships with new customers and securing contracts, as well as managing and expanding our existing customer base to achieve sales targets. He/She will drive the entire sales cycle from a qualified lead to a closed sale. They will work internally with support from business development, sales engineers and other sales support teams to identify and communicate Kore.ai’s portfolio of technology and solutions to meet customers’ business needs.

Responsibilities

• Actively identify new customers through market research, cold calling, networking and social media that can benefit from the company’s product or service.
• Utilize consultative selling techniques to better understand customer pain points, so you are able to offer solutions to specifically address those business needs.
• Maintain a pipeline of qualified new business and existing customer base growth opportunities equal to or above four times your annual quota to ensure ability to meet your goals.
• Articulate Kore.ai’s platform, solutions, features, differentiators and the expected ROI to prospects via calls, emails, demonstrations and sales meetings, to various audiences, which can include Business Unit leaders, CxOs and Engineers.
• Develop and maintain relationships with prospects, existing customers, and channel partners to further identify opportunities to expand Kore.ai’s business footprint within those relationships.
• Utilize CRM system to effectively track and report sales activity on your pipeline.
• Effectively map new prospect organizations to identify the targeted buyers and decision makers.
• Develop and deliver targeted presentations for prospects which include industry trends, financial data and case studies.
• Prepare for navigating potential objections from the customer and be able to negotiate a deal to close.
• Create proposals and collaborate with the RFx Team for responses to RFI/RFP documents.
• Develop, maintain, and review territory plans that outline how you will meet sales targets on an ongoing basis.
  
  

Skills & Traits Required

• Minimum 10+ years of experience selling enterprise software into Fortune 500 accounts is required.
• Minimum 10+ years of specific experience selling contact center technologies (CCAAS, IVR, ITR, Chatbots, Conversational ai, etc) required.
• Metrics driven sales “hunter" with a professional demeanor, impeccable integrity
• Must be currently residing in Jakarta, Indonesia.
• Excellent verbal and written communications skills.
• Exceptional time management and organization skills.
• Self-motivated team player with ability to work in a fast paced, changing environment.
• Sense of urgency and persistence.
• Excellent prospecting, presentation, and networking skills across all levels within an organization.
• Proficient with online presentation and training services (Zoom, GoToMeeting, WebEx).
• Experience using CRM tools to track prospects and deals, as well as produce reports.
  
  

EDUCATION QUALIFICATION

• Bachelors or Masters in business-related field.
• Please note – no external placement agencies or recruiting firms will be utilized for this position**