Associate II, Quality Assurance Associate

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. Job Description: 1. Perform complaint and failure investigation based on CORP and site procedures. 2. Review and approve customer complaint report, if required. 3. Collaborate with other departments and generate technical investigation report to respond customer complaints. 4. Periodic reviews of customer complaint trends and provide feedback for the effectiveness of corrective preventive actions. 5. Support FAA process. 6. Work in accordance with the HSE Manual and documented procedures, and report HSE issues to the respective area owners.

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