ASTON Gejayan-IT Leader (HOD)

LemonUi


Tanggal: 1 hari yang lalu
Kota: Yogyakarta, Yogyakarta
Jenis kontrak: Penuh waktu
Ready to take on a challenging and rewarding role in Information Technology? Join our team and make a difference in the hospitality industry!

Job Requirements

  • Ready to be placed at Aston Gejayan, Yogyakarta.
  • Min. Education Bachelor Degree.
  • Min 2 years of experience in a similar role.
  • Have Experience working in the hotel Industry is a plus.
  • Demonstrated ability to lead and inspire teams, foster a positive work environment, and drive IT team.
  • Experience in handling IT activities in the hotel.

Job Description

Administration

  • To ensure IT activities are aligned with the Corporate Accounting Strategy and Hotel Actions have been implemented where appropriate.
  • To represent the IT function on the hotel's Executive Committee.
  • To oversee the preparation and update of individual Departmental Operations Manuals.
  • To conduct regular divisional communications meetings and ensure departmental briefings and meetings are effective and conducted as necessary.

Customer Service

  • To monitor that all hotel employees deliver the brand promise and provide exceptional guest service at all times, providing positive and constructive feedback as necessary to the respective Head of Department
  • To ensure employees also provide excellent service to internal customers in other departments as appropriate.
  • To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.

Operational

  • Ensure that all computer technology equipment runs with minimum or no down time
  • Ensure that all software runs with no output error, no response time problems and according to specification.
  • Provides a written monthly reports as specification issued.
  • Solved technical or operational problems as specification issued
  • In cooperation with other department heads, design, documents and implements new computer based procedure
  • Coordinates installation of new applications, including new software release, within time specified
  • Coordinates installation of new software and hardware release levels for all computer technology
  • Coordinates and reviews all new software development specific to the hotel. After consulting with the Area, Information System Coordinator he decides whether to program the application in house a third party
  • Monitor all computer technology contracts and supervises the activities of outside maintenance personnel when they come to hotel.
  • Accounting as primary contract for all outside agents in all computer technology related matter.
  • Ensure all 24 hour system (e.g front office, telephones, point of sales), are attended quickly and all problem are solved as quickly as possible
  • Complies with company policies as they related to the security and operational of computer systems.
  • Trains and assists in all aspect of his/her position skills and responsibilities.
  • Identifies and trains appropriate shift personnel to solve minor problem
  • Maintains forms and supplies a spare parts inventory for all computer system related items.
  • Sets up and documents edures related to security, system shut downs, emergencies, operator entries, etc.
  • Keep up to date with trends and technical information in the hotel computer technology field thought self training, trade literature and trade show.

Cara melamar

Untuk melamar pekerjaan ini, Anda perlu otorisasi di situs web kami. Jika Anda belum memiliki akun, silakan daftar.

Posting CV

Pekerjaan serupa

Terapis - Bandara YIA

deWAVE Family Massage Reflexology & Beauty Bar, Yogyakarta, Yogyakarta
1 minggu yang lalu
Terapis - Bandara YIA Laki-laki Usia Max 35 Tahun / Perempuan Usia Maks 40 Tahun Semua Jenjang Pendidikan dan Jurusan Bersedia Mengikuti Pelatihan (Gratis) di Yogyakarta Boleh Berhijab Tidak Boleh Bertato Penempatan: Seluruh Cabang De WAVE "Pihak HiredToday.com dan Perusahaan tidak akan meminta biaya dalam bentuk apapun pada saat melakukan proses recruitment. Mohon segera melaporkan kepada kami, apabila Anda jika...

Admin Online Shop

PT. May Fashion Style, Yogyakarta, Yogyakarta
Rp 4.500.000 - Rp 6.000.000 per bulan
1 minggu yang lalu
Menangani keluhan, pertanyaan, atau masalah yang dialami pelanggan dengan profesional dan ramah. Meningkatkan promosi dan pemasaran toko melalui media sosial, website, atau platform lainnya. Menambahkan, mengedit, dan menghapus produk yang dijual di toko online. Menyediakan deskripsi, foto, harga, dan stok produk yang akurat dan menarik. Menjawab pertanyaan dan keluhan pelanggan melalui chat, email, atau telepon. Memproses pesanan, pembayaran, pengiriman, dan...

Customer Support Supervisor

TurnkeyID, Yogyakarta, Yogyakarta
2 minggu yang lalu
Job Description :Assist the Lead in planning, organizing, and overseeing daily operations.Act as the Lead's representative in their absence, making decisions and managing tasks as needed.Monitor team performance and ensure that tasks are completed on time and to the required standard.Offer guidance, mentorship, and support to team members.Track progress on tasks and report updates to the Lead.Assist in the prioritization...