Customer Support Supervisor

TurnkeyID


Tanggal: 1 hari yang lalu
Kota: Yogyakarta, Yogyakarta
Jenis kontrak: Kontraktor

Job Description :


  • Assist the Lead in planning, organizing, and overseeing daily operations.
  • Act as the Lead's representative in their absence, making decisions and managing tasks as needed.
  • Monitor team performance and ensure that tasks are completed on time and to the required standard.
  • Offer guidance, mentorship, and support to team members.
  • Track progress on tasks and report updates to the Lead.
  • Assist in the prioritization of tasks based on urgency and importance.
  • Participate in the onboarding of new team members and ensure they understand their roles.
  • Work with the Lead to implement improvements in processes and workflows.
  • Maintain records of team activities, progress, and any issues that arise.


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