Business Development Lead - Surabaya

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!

Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders every day. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit, because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.

As a Business Development Lead, you will be in charge of driving business growth within the company for our Indonesian operations. Quick wits, problem solving and a team first mentality will be critical to your success. This role is a unique opportunity to have a measurable impact on your market through the growth and optimization of the driver population on the Lalamove platform.

The recruitment process will be carried out in English, and only shortlisted candidates will be notified.

What You’ll Do

• Sales operations: acquire and onboard business users by maintaining a healthy pipeline of leads, and by developing and nurturing professional relationships
• Business development: develop new business opportunities and partnerships with customers
• Sales standards: identify, build, and enforce Standard Operating Procedures and Policies to support the activity and solve or prevent issues
• Performance: Lead and develop a high caliber sales team that is driven to deliver results. Regularly track the performance of the team to close deals and retain business users, and build corrective/improving initiatives
• High-profile sales clients: Develop new and existing relationships with high-potential clients who are widely known to have delivery needs in the market.
  
  

What We Seek

• Strong communication skills
• Strong sense of prioritization, and structured mindset to cover multiple and complex projects at the same time, without compromising on quality
• Data-driven to identify the leverages and propose the best decisions for the business in every situation
• Leadership skills
  
  

What You’ll Need

• Minimum 3 years relevant sales experience (Startup/logistics industry is a plus)
• Bachelor's degree holder from a reputable university
• Excellent problem solving, presentation, lead generation and negotiation skills
• Experience in API and e-commerce business is a plus
• Experience in operating Salesforce or any CRM tools
• Experience with data and growth metrics
• Indonesian native, with fluency in English is required
• Willing to be placed in Surabaya