Community Relation Specialist
KiriminAja
Tanggal: 14 jam yang lalu
Kota: Yogyakarta, Yogyakarta
Jenis kontrak: Penuh waktu
Responsibilities
KiriminAja is a delivery platform that supports the growth of online sellers and MSMEs (Micro, Small, and Medium Enterprises) in Indonesia. We are currently looking for a Community Relations Specialist who is passionate about building communities, creating engagement, and driving user loyalty through a community-driven approach.
What You'll Do
Requirements:
KiriminAja is a delivery platform that supports the growth of online sellers and MSMEs (Micro, Small, and Medium Enterprises) in Indonesia. We are currently looking for a Community Relations Specialist who is passionate about building communities, creating engagement, and driving user loyalty through a community-driven approach.
What You'll Do
- Design, build, and manage the KiriminAja community (both online and offline).
- Act as the frontliner in engaging with sellers, resellers, and MSMEs within the community.
- Initiate engagement programs such as webinars, online classes, community content, and offline activations.
- Collaborate with the marketing team to strengthen awareness and retention through community power.
- Support reactivation efforts and new customer acquisition.
- Monitor community and social media conversations to gather insights, feedback, and trends.
Requirements:
- Minimum 3 years of experience in building and managing communities (in digital, e-commerce, or startup environments)
- Experience managing Affiliate & Reseller Programs (a point plus)
- Passionate about MSMEs, online communities, and social engagement.
- Communicative, creative, and proactive in generating community campaign ideas.
- Familiar with community platforms such as Telegram, WhatsApp, Discord, or Facebook Groups.
- Experience in managing community events, webinars, or engagement content.
Cara melamar
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