Customer Relationship Management (CRM) Manager

Palembang, Sumatera Selatan

Customer Relationship Management (CRM) Manager

Formulir Lamaran

silahkan isi data dibawah dengan benar agar anda menjadi bagian dari kami

Nama Depan*

Nama BelakangKosongkan jika tidak ada nama belakang

Email*

Nomor Handphone*

Daftar Riwayat Hidup* file Daftar Riwayat Hidup harus .pdf dan berukuran dibawah 500KB

Saya menyetujui syarat dan ketentuan sebagaimana ditetapkan dalam perjanjian pengguna

Syarat Dan Ketentuan

• Data pribadi saya hanya akan digunakan untuk keperluan proses rekrutmen dan hal-hal terkait lainnya yang sesuai dengan peraturan hukum.
• Thamrin Group akan menjaga kerahasiaan data pribadi saya dan tidak akan membagikan data saya kepada pihak ketiga tanpa izin, kecuali diwajibkan oleh hukum.
• Saya memiliki hak untuk mengakses, memperbarui, dan/atau meminta penghapusan data pribadi saya sesuai dengan kebijakan yang berlaku.
  
  

About The Challenge

Are you passionate about building strong customer relationships and driving customer satisfaction? Do you excel in creating and implementing customer-centric strategies? If you have a knack for understanding customer needs and thrive in leading teams to enhance customer experiences, you might be the perfect fit for us!

As a Customer Relationship Management (CRM) Manager, you will be responsible for overseeing various aspects of our CRM initiatives, contributing to the strategic direction of our customer engagement efforts.

Requirements

• Possess a Bachelor's degree in Business Administration, Marketing, or a related field from a reputable university.
• Demonstrate a minimum of 5 years of hands-on experience in customer relationship management, showcasing a proven track record of successful CRM projects.
• Present a strong portfolio that highlights your expertise in CRM systems, customer data analysis, and customer engagement strategies.
• Exhibit expert knowledge of CRM software, customer segmentation, and familiarity with relevant marketing and customer service standards.
• Showcase strong strategic thinking and proficiency in developing and implementing customer-focused solutions.
  
  

Responsibilities

• Develop and implement effective CRM strategies to enhance customer satisfaction and loyalty.
• Conduct customer data analysis to identify trends, preferences, and areas for improvement.
• Collaborate with the marketing and sales teams to create and execute customer engagement campaigns.
• Manage and optimize CRM systems to ensure accurate customer data and seamless customer interactions.
• Foster a positive and customer-centric environment, demonstrating strong communication skills and the ability to lead and motivate team members.
  
  

Our selection procedure in a nutshell

Our interview process is straightforward—just a few conversations with HR, our Users, and the CEO. If you're ready to join our motivated and vibrant team, simply click the 'Apply for Position' button to send your application. We can't wait to hear from you!