DAM dComm Beauty & Wellbeing for Social Commerce

Unilever is currently hiring for Deputy Account Manager dCommerce Beauty & Wellbeing based in Grha Unilever, Indonesia

About Unilever

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Job Purpose

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are interested to identify growth opportunities within the Business Unit, spanning market development to operational excellence through the 6Ps and effective innovation implementation, while leading brand crafting insights for local jewels, then this role is just for you!

Main Responsibilities

We are looking for a dynamic and strategic Deputy Account Manager dCommerce to lead and grow our digital commerce partnerships. This role is critical in driving revenue, optimizing online presence, and building long-term relationships with key digital retail partners by:

• Own and grow the relationship with key digital commerce platforms: Tiktok & Lazada
• Develop and execute joint business plans to drive sales, online visibility, and market share
• Oversee daily store operations including shop maintenance, inventory control, budget management
• Create & orchestrate affiliate, livestreaming, and content strategy in Tiktok.
• Analyze performance data and consumer insights to optimize campaigns and promotions
• Collaborate cross-functionally with marketing, media, supply chain, finance, and trade teams to ensure seamless execution
• Negotiate commercial terms and promotional support with partners
• Monitor competitor activity and market trends to identify growth opportunities
• Drive innovation in digital shelf execution, content, and customer experience
  
  

Candidate Criteria

Experience & Qualification

• Bachelor's degree in Business Degree or equivalent practical experience
• 3++ years of industry experience in eCommerce and 2++ years of experience working in Tiktok or happened to experience handling Tiktok account, preferably within the Beauty Industry
• Experienced in managing & analysing affiliates & livestream performance
• Strong understanding with Tiktok platform dashboard & performance metrics
• Proficiencies in English and Bahasa Indonesian languages
• Strong understanding of digital commerce platforms (specifically Tiktok & Lazada), excellent negotiation, communication & analytical skills
• Strong awareness of current digital and content trends
• Proactive mindset with a strong sense of ownership and initiative
• Ability to thrive in a fast-paced and dynamic work environment
  
  

Skill

• Customer/channel strategist : understand customer/channel to sharply develop customer/channel strategy.
• Collaboration and relationship : effectively collaborate with internal departments and build strong relationship with external parties for the best result
• Passion for growth : always think to drive business forward
• Customer centric : effectively own the contact with customers and able to serve customer’s need align with business strategy
• Business sense : truly understand the way to effectively operate a good business and able to make the best decision for the business
• Data Analysis & Interpretation : Ability to analyze datasets to identify trends and insights
  
  

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors
• PASSION FOR HIGH PERFORMANCE: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
• PERSONAL MASTERY: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for own wellbeing and resilience.
• CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.
• TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best. Inspires powerful teamwork and collaboration, connecting people for better results.
  
  

Note: Unilever embraces diversity and encourages applicates from all walks of life! We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. If you require any support to complete your application or any subsequent stage throughout your recruitment journey with us at Unilever, then please specify how we may be able to assist you.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.