Field Service Engineer Balikpapan

KSB Company


Tanggal: 2 minggu yang lalu
Kota: Balikpapan, East Kalimantan
Jenis kontrak: Kontraktor
  • Basic troubleshooting, installation, maintenance and repair on KSB pump and Valve.
  • Completing Preventive Maintenance and field modifications with coordination with Service Supervisor / Service Manager.
  • Ordering and manage repair parts, consumables parts cycle times, in coordinate with superior.
  • Keeping up to date on administrative responsibilities such as Service Reports, Time Sheet, Maintaining customer service logs and internal service records in a timely manner.
  • Maintaining daily communications with customers to ensure resolution and proper follow-up.
  • Implement Health Safety and Environmental and/or all other applicable regulatory requirements.
  • Identifying and participating in sales opportunities such as new contracts, contract renewals and potential Sales order.
  • Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.
  • Administration & Support
  • Comprehensive Service Report
  • Conduct Training to Customer
  • Support workshop rental activities during working period on Workshop, in coordinate with Workshop Supervisor or Service Manager.
  • Maintain Positive and Healthy relationship with various team (Order Processing, Field Service Teams, Sales, Workshop, Mechanic Support and Others)
  • To perform the tasks and responsibilities as given from superior’s time to time

Qualifications

  • Possess at least a Diploma or Bachelor Degree in Mechanical Engineering
  • Having a minimum of 3 (three) years of experience in related functions
  • Good communication skills, analysis, and reporting
  • A team player in a dynamic environment within a matrix organization
  • Having a positive attitude, open-mindedness, motivated and willingness to learn
  • Having pump technical know-how
  • Fluent in English both oral and written
  • Willing to travel all around Indonesia

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