[IDEAS #4] Operation System Support Intern

IDEAS (Interns Development, Enhancement, and Acceleration Space) is SMBC Indonesia’s program that offers hands-on experience in solving real-world challenges, helping you develop key skills and make a meaningful impact. Join us to accelerate your growth and contribute to positive outcomes.

We are looking for a skilled and detail-oriented Operation System Support Intern to join our team. In this role, you will assist in various appliction development, enhancement, and testing activities to ensure seamless project execution.

Key reponsibilities:

1. Conduct UAT, identify, and report issues encountered during UAT to ensure quality standards are met.

2. Assist in assessing and gathering requirements for projects and application development or enhancement activities.

3. Maintain and organize documentation for all UAT and application development/enhancement activities.

4. Follow up on incomplete or missing documents required for UAT and application development projects.

Minimum Qualifications: Qualifications:

• Available and willing to start a 6-month internship in February 2025

• A recently graduated (within the past 3 months as of February 2025) majoring in Computer Science, Information System, Software Engineering, or related fields.

• Basic understanding of User Acceptance Testing (UAT) and its role in software develompent life cycles.

• Understanding of data privacy regulations and best practices for handling sensitive information.

• Strong communication skills to liaise effectively with technical and non-technical stakeholders.

• Excellent problem solving and critical thingking skills.

• Eagerness to learn and adapt to workflows.

• Willing to be present and work on-site at the office.

Our Journey With a renewed vision for growth and innovation, we rebranded as PT Bank SMBC Indonesia Tbk (SMBC Indonesia) in 2024, formerly known as PT Bank BTPN Tbk. This rebranding reflects our response to the dynamic changes, allowing us to consolidate our strengths and deliver even more seamless, integrated solutions for millions of customers from diverse segments across Indonesia. This transformation signals our commitment to advancing and streamlining our business strategies, enabling us to better serve our customers and help them lead more meaningful and fulfilling lives. At the heart of this rebrand is our dedication to supporting Indonesia's long-term development goals, in alignment with the vision of Indonesia Emas 2045. In addition to these goals, we are excited to invite talented individuals and younger generations to join us, expand their careers and make a lasting impact. Together, we can drive positive change and build a brighter future for Indonesia. Life at SMBC Indonesia At SMBC Indonesia, our team is a close-knit family of innovative individuals dedicated to growing and making a positive impact on our communities. We offer top-notch banking services while ensuring that our team members feel appreciated and engaged thanks to cutting-edge digital technology and global expertise. We foster a flexible, open environment where employees can continuously learn, develop professionally, and aspire to become their best selves. We cultivate a collaborative culture with open communication between leaders and team members, encouraging the sharing of ideas, feedback, and problem-solving. Strong bonds between colleagues are vital, enabling agile teamwork that drives success in today’s fast-paced banking industry. Our office is designed for both productivity and relaxation, with activities like billiards, gaming, and karaoke available after work. SMBC Indonesia also supports various internal clubs, offering options like yoga, badminton, gaming, and parenting to keep our team active and engaged. We believe these opportunities are essential for maintaining a vibrant, innovative workforce. Giving Back Through our Daya program, SMBC Indonesia champions sustainable, measurable empowerment initiatives for our customers. The Daya program offers education, training, and resource-sharing to enhance entrepreneurial skills, unlock growth opportunities, and improve quality of life. Health & Wellness and Community Empowerment programs are integral parts of our business model, fostering an environment where our customers thrive alongside our business. Adaptive to change With decades of experience, SMBC Indonesia has embraced adaptability as a core value. Our approach to work reflects this, with flexible dress codes, remote work options, and digital collaboration tools to keep our team connected and productive. By embracing these changes, we are better positioned to serve our customers effectively and stay resilient in a dynamic industry. Despite the evolving challenges in banking, SMBC Indonesia remains committed to meaningful progress and impactful service that touches millions.