IT Specialist

In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel’s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.

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• Provide day-to-day technical support to end users (onsite and remote) for desktops, laptops, mobile devices, printers, and peripherals.
• Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner.
• Install, configure, and maintain operating systems, applications, and hardware in line with corporate standards.
• Manage endpoint devices through RMM/MDM/EMM platforms.
• Support IT infrastructure components, including servers, networks, storage, and backup systems.
• Monitor performance issues (e.g., server resources, network bottlenecks) and propose improvements.
• Ensure security compliance through patch management, antivirus, access controls, and adherence to IT policies.
• Maintain accurate IT documentation: incident logs, asset inventories, configurations, and SOPs.
• Assist with IT procurement: sourcing, evaluating, and coordinating delivery and vendor support.
• Support onboarding and offboarding processes, including device provisioning and decommissioning.
• Participate in IT projects (infrastructure upgrades, system rollouts, process improvements).
• Contribute to disaster recovery planning and testing.

• Minimum 3 years of professional experience in IT support, infrastructure, or system administration.
• Proven ability to troubleshoot hardware/software issues across end-user devices and peripherals.
• Strong knowledge of Windows OS and mobile platforms; familiarity with Linux/MacOS is a plus.
• Experience with servers, storage, networking (LAN/WAN/Wi-Fi), and backup solutions.
• Solid understanding of IT security practices (patching, antivirus, access controls, compliance).
• Ability to manage IT procurement processes, including vendor sourcing and evaluation.
• Strong written and verbal communication skills in English (mandatory).
• Structured, methodical, and professional work approach with strong collaboration skills.
• Experience in logistics or transportation industry is an advantage.

• A dynamic role with exposure to both IT operations and infrastructure.
• Opportunities to contribute to critical IT projects and system improvements.
• A collaborative, international working environment.
• Career growth and professional development support.

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

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