Remote Client Conversion Specialist

Stop Taking Orders. Start Driving Sales. Join the Frontline of E-Commerce Growth.

Join TalentPop – Where Top Performers Thrive

Are you ready to move beyond basic customer service? TalentPop is redefining customer engagement by turning every interaction into a potential revenue stream. We are seeking a Remote Client Conversion Specialist—an empathetic yet results-focused professional who can skillfully manage the customer journey, recover lost sales, and build lasting value for global e-commerce brands. This is your chance to secure a stable, high-growth remote career with predictable annual raises and an emphasis on work-life harmony.

IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!

To ensure your application is reviewed by the **Recruitment Team**, you must follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**

• When selecting the position during your application, please choose “Brand Concierge” from the list of available roles.
• In the application form, you’ll be asked for an application code – please enter BCS in that field.
  
  

What Makes This Role Unique

This role is the perfect blend of customer advocacy and sales expertise. You operate as a dedicated Brand Concierge, maximizing customer loyalty and spending through proactive, intelligent outreach.

Your Responsibilities

• Sales Recovery: Strategically re-engage customers who abandoned their shopping carts, providing personalized solutions and incentives to complete their purchase.
• Customer Journey Management: Guide buyers seamlessly through the post-purchase and consideration phases using targeted email and chat interactions.
• Product Expertise: Become a trusted advisor, offering tailored recommendations that increase the value of every transaction.
• Efficient Problem-Solving: Handle customer inquiries and minor troubleshooting with speed and precision, maintaining a high standard of client trust.
  
  

Why You Will Thrive at TalentPop

We believe stability and security should come standard with high performance.

• Career Security and Raises: Benefit from competitive pay that comes with **guaranteed annual performance-based increases**. We grow, and you grow with us.
• Robust Benefits Package: Choose between comprehensive Health and Dental Insurance or a generous monthly Health Stipend. Plus, enjoy **Holiday Bonuses**.
• Unrivaled Flexibility: 100% fully remote work and generous Paid Time Off (PTO) give you the control you need to succeed professionally and personally.
• Clear Advancement: High performers are prioritized for **unlimited opportunities for growth and promotion** into leadership roles.
  
  

Requirements For Success

• Minimum 1 Year E-commerce Customer Service/Support Experience (via chat/email is highly preferred).
• Strong Persuasion Skills and a verifiable track record of converting leads or recovering sales.
• Experience using tools like Shopify or customer relationship management (CRM) software.
• Reliable remote setup (i5+ computer, 15+ Mbps internet, professional workspace).
  
  

Ready to Redefine E-commerce Success?

If you're ready for a career where your efforts directly impact major brand revenue, we want to hear from you. **Apply now!**