Service Quality Assurance Staff - BSD

Sinarmas Land


Tanggal: 1 minggu yang lalu
Kota: Tangerang, Banten
Jenis kontrak: Penuh waktu

Job Descriptions:
  • Conduct Front Liner's service quality monitoring (physical standard, interaction standard, transaction standard) in Customer Care, Office Buildings, Malls, Sport Club, JV/BM, Telemarketing.
  • Monitor Front Liners' productivity index.
  • Create Report Front Liner performance based on result of SQ Monitoring Result & Productivity Index
  • Develop Service Improvement area.
Job Qualifications:
  • Minimum Bachelor's Degree in Computer/Telecommunication Engineering, Management, Administration.
  • Minimum 2 years of working experience in related field.
  • Excellent communication skills.
  • Willing to be placed in BSD City.

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